FAQs
Emergency Call - 24/7
- +1 812-276-3664
Frequently Asked Questions
Welcome to our Frequently Asked Questions page! Here, we’ve compiled answers to common inquiries about our services, processes, and more. If you have a question that’s not addressed here, feel free to reach out to our team, and we’ll be happy to assist you.
01.
General Questions
- Yes, we provide free estimates for all our roofing and exterior services. Simply contact us to schedule an appointment, and our team will assess your needs and provide you with an accurate estimate.
- Our business hours are Monday – Friday 8:30am – 5 pm, and Saturday 8:30am – 12:30pm. Closed Sundays. However, you can reach us via phone or email at any time, and we’ll get back to you as soon as possible.
- Yes, we offer emergency services for urgent roofing and exterior issues. If you have a roofing emergency, such as a leak or storm damage, please contact us immediately, and we’ll respond promptly to address the situation.
- Yes, we stand behind the quality of our workmanship and offer warranties on both labor and materials for our roofing and exterior services. Our warranties provide peace of mind and ensure that your investment is protected.
- You can schedule a service appointment by calling our office or filling out the contact form on our website. Our friendly staff will work with you to find a convenient time for your appointment.
Our pricing is based on factors such as the size and complexity of the project, the materials used, and any additional services required. We strive to offer competitive pricing while maintaining high-quality standards in our work.
- We take pride in our work and strive for customer satisfaction. If you’re not satisfied with the service for any reason, please contact us, and we’ll work with you to address your concerns and ensure that you’re happy with the results.
- We welcome feedback from our customers and value your input. You can provide feedback by leaving us a review on google or on our social media pages. You can also contact us directly. Your feedback helps us improve our services and better serve our customers in the future.
- No, we do not currently offer financing options, but we do plan on offering them in the near future. Please check back for updates on this.
- We stand out with our locally owned, family-operated approach, deeply rooted in community values. With a commitment to transparency and clear communication, we ensure you’re informed every step of the way. Our attention to detail and dedication to unmatched quality and service set us apart, ensuring your project receives the care and excellence it deserves.
02.
Services Info
- We specialize in working with a wide range of roofing materials, including asphalt shingles, metal roofing, tile roofing, and more. Our experienced team can help you select the best material for your specific needs and preferences.
- We offer a wide range of roofing services, including installation, repair, maintenance, and inspections. Whether you need a new roof installed or repairs to your existing roof, our experienced team can handle it all.
- The duration of a roofing installation can vary depending on factors such as the size of the roof, the complexity of the project, and weather conditions. However, our team works efficiently to minimize disruption to your daily routine and complete the installation in a timely manner.
- Yes, we have extensive experience working with insurance companies and can assist you with the claims process for storm damage repairs. Our team will work directly with your insurance company to ensure that you receive fair compensation for the necessary repairs.
- Signs that your roof may need repairs or replacement include missing or damaged shingles, leaks or water stains on your ceiling, and visible signs of aging or wear. If you’re unsure about the condition of your roof, we offer professional inspections to assess its health and recommend the necessary repairs or replacement.
- Absolutely! In addition to roofing, we offer a variety of exterior services, including siding installation, window and door replacement, gutter installation, and more. Our comprehensive solutions ensure that all aspects of your home’s exterior are taken care of with the same level of expertise and care.
- We install a variety of siding materials, including vinyl, wood, fiber cement, and aluminum siding. Our team can help you choose the best option for your home’s style, budget, and maintenance preferences.
- The duration of siding installation depends on factors such as the size of your home and the type of siding material being installed. Our team works efficiently to complete the installation in a timely manner while maintaining high-quality standards.
- Yes, we provide siding repair services to address issues such as cracks, warping, and damage from weather or pests. Our team can assess the condition of your siding and recommend the appropriate repairs to restore its appearance and functionality.
- We install various types of gutter systems, including seamless aluminum, copper, and PVC gutters. Our team will help you select the best option for your home’s drainage needs and aesthetic preferences.
- Yes, we provide gutter cleaning services to remove debris and prevent clogs. Regular gutter cleaning helps maintain proper water drainage away from your home’s foundation and prevents potential water damage.
- Yes, our experienced team can install gutter systems on roofs of different types and sizes, including pitched, flat, and multi-level roofs. We customize gutter installations to suit the specific requirements of your home.
- We install a wide range of windows and doors, including vinyl, wood, fiberglass, aluminum, and composite materials. Our selection includes various styles and designs to suit your aesthetic preferences and functional needs.
- Yes, we make recommendations for energy-efficient windows and doors that can help improve your home’s energy efficiency and reduce heating and cooling costs. Our team can recommend options with high-performance features such as low-E glass, insulated frames, and weatherstripping.
- Yes, we can install custom-sized windows and doors to fit unique openings and architectural specifications. Our experienced team will take precise measurements and ensure a perfect fit for your home.
- The duration of installation depends on factors such as the number of windows and doors being installed, the type of materials, and the complexity of the project. Our team works efficiently to complete installations in a timely manner while maintaining high-quality standards.
- Yes, we provide window and door replacement services for homeowners looking to upgrade their existing windows and doors. Our team can help you select new windows and doors that enhance your home’s appearance, energy efficiency, and security.
03.
Emergency Questions
- Emergencies can include situations such as severe storm damage, sudden leaks, or structural issues that pose immediate risks to your property’s safety and integrity.
- We prioritize emergency calls and aim to respond promptly. Our team is available 24/7 to address urgent roofing and exterior issues.
- Our pricing for emergency services is competitive and transparent. While there may be additional fees for after-hours or expedited service, we strive to keep costs reasonable and fair.
- If you encounter an emergency situation, such as a leak or storm damage, it’s essential to take immediate action to minimize further damage. Contact us right away, and we’ll dispatch a team to assess the situation and provide assistance.
- Yes, we can provide temporary repairs to stabilize the situation and prevent further damage until a permanent solution can be implemented. Our priority is to ensure the safety and security of your property during emergencies.
- You can reach us for emergency services by calling our main business number [812-276-3664]. Our team is available 24/7 to assist you with urgent roofing and exterior issues. If you call after hours, and we don’t answer right away, leave us a message, and we will get back with you promptly.
Quick Response On Emergency Calls - 24/7
Count on us for emergency services 24/7, ensuring help is always at hand when you need it most.
- +1 812-276-3664